1. Marsh as a Leader of Change
2. Financial Stability
3. Industry Specialisation
4. Local Delivery, Global Resources
5. Innovation
6. Benchmarking
Marsh as a Leader of Change
We are committed to effecting positive change in the insurance industry, change that will benefit our clients. We will set the standard for transparency to demonstrate Marsh’s commitment to being the industry leader for ethical business practice and client service.
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Financial Stability
Ensures Our Ability to Serve Clients in the Long Term
Annual Revenue of $12 Billion
Marsh is the world’s leading risk management and insurance broker with annual revenues of $12 billion. We have attained this position by developing a range of risk management solutions and services that are as diverse as our client base.
Significant Cash Flow
Marsh enjoys its cash-flow position from its diverse operations. The future stability created by the size and diversity of this cash flow allows Marsh the ability to attract and partner with leading lending institutions, as well as to continually make investments in resources that benefit our clients.
Diversity of Operations
The consolidated revenues for Marsh & McLennan Companies (MMC), the parent company of Marsh Inc., are generated by a diverse collection of global businesses and operations that protect our balance sheet against the cyclical nature of revenue and profitability that may be experienced by a single business, product line, or geographic region.
World’s Leader in Placed Insurance Premiums
The insurance brokerage business of Marsh places more than $60 billion in premiums annually throughout the global insurance marketplace. We deal with over 3,000 insurers and are considered the largest producer for a majority of the top property/casualty insurers; thus, providing less dependence on the performance of a few.
Proven Ability to Withstand Financial Pressures
Marsh has successfully weathered more than 130 years of insurance-market cycles and unexpected events. We remain a viable and growing enterprise in large part due to our financial strength, business processes, and leading position in our industry. We are a tested organization with proven ability not only to be here, but to prosper for our clients over the long haul.
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Industry Specialisation
Closer to the Client, Better Problem Solving
Marsh is the only insurance brokerage and risk consulting firm who has invented its business model around practices dedicated to industry specialization. With Marsh, clients have a local dedicated team backed by powerful industry specialists providing expertise, resources, and insurance-market relationships.
In today’s business environment, companies want to work with professionals who understand their business and industry. At Marsh, we have industry specialists who are 100% dedicated to understanding the various risk issues and challenges that each industry faces. Our in-depth knowledge and experience across key industries gives Marsh a unique insight into helping our clients identify potential risk exposures and then designing a tactical solution or program to mitigate, or transfer, the risk.
Our long-term focus on industry specialization, coupled with our investment in professionals who specialize in product lines and risk-consulting disciplines, ensures that our clients are dealing with experts who understand their business. Our service-delivery model is centered on a center-of-excellence strategy that provides our clients with industry leaders wherever they may be within Marsh. These experts will identify risk exposures applicable to the client’s industry, design an insurance program to mitigate the client’s exposures, and negotiate with underwriters who understand the client’s business.
Advantages:
- Marsh has invested in 23 industry groups to ensure that our clients are being serviced by professionals who understand their business
- Through our commitment and investment in industry specialization, our clients receive:
- Dedicated Service Practice – We have developed a service delivery model based on a Center of Excellence Strategy to enhance problem solving and to ensure our industry specialists are close to our clients
- Industry Knowledge – Each industry group develops specific products and solutions that help manage our clients’ total cost of risk
- Market Knowledge – Day-in and day-out dealing with the markets gives us an intimate understanding of what underwriters expect. An industry-specific broking team with strong underwriting relationships enables our clients to obtain competitive terms and conditions available in the marketplace.
Benefits:
- Our clients’ time and resources are freed up for more important tasks – running their business.
- Clients have full access to industry specialists who understand and manage issues they face
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Local Delivery, Global Resources
Highly Responsive, Accessible Teams
Advantages:
- 11 Estonian professionals
- Local team lives, works, and invests in the community. We:
- Take pride in having our neighbors succeed
- Have a vested interest in, and invest in, local charitable, civic, and social issues
- Develop local networking opportunities for our clients and their peers
- Local specialists, not generalists:
- We know our clients, their businesses, and their industries
- Are qualified risk and insurance professionals
- Able to serve local clients as they grow and their risks become more complex
- Global network:
- Utilized to help our clients expand their business
- Gives clients the option of centralizing or decentralizing their servicing within Marsh
- Ensures that clients receive the same high level of service they have come to expect from Marsh
Benefits:
- Clients control their service team.
- Clients only have to go to one source to tap all of Marsh’s resources
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Innovation
Applying the Right Solution to the Right Risk Issue
We are proactive in recognizing our client’s needs before they become issues and in developing innovative solutions and products to address them.
We do this through:
- Listening to our clients
- Specialization: A dedicated team of colleagues who are organized by industry and risk to leverage the vast intellectual capital of the firm.
- Replication: A Knowledge Management system that is designed to encourage sharing of best practices among the 30,000 Marsh colleagues around the world. Effect = we tailor cost-effective risk and insurance solutions as well as technology products for our clients regardless of their size, industry, risk, or geographic location.
Benefits:
- Access to a continuous stream of innovative solutions that will positively affect the bottom line. R&D costs can be applied to the clients’ business issues, not ours.
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Benchmarking
Proprietary Information to Compare Risks and Costs
- Marsh’s broad book of business allows clients access to proprietary information to reliably benchmark their risks and costs against:
- Peer size
- Location
- Industry
- Program design (limits, pricing, terms, and conditions) and losses
- And in terms clients understand
- Marsh’s technology is unique – Dimensions / Casualty Total Cost of Risk Analysis
- Critically important as insurance market softens and evolves post-contingent commission
Benefits:
- Clients can make informed decisions to enable:
- Negotiating effectively and efficiently with insurers
- Winning a case internally on where / how much to invest
- Validating success with senior management
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Why Marsh?